Postponement & Refund Policy
Postponement:
You may postpone your booking within 6 calendar months from your original slot period to a new period arranged by A Bright Place, to avoid clashing with other guests.
Top-up & Charges:
A price top-up will occur if there is a rate difference for the newly arranged slot.
Postpone before the retreat begins |
Postponement Charge |
2 calendar months |
No charge |
1 calendar month - 2 calendar months |
USD136 |
14 days to one calendar month | USD 222 |
Within 14 days | USD 294 |
Refund
In the event of unforeseen circumstances, such as natural disasters, accidents, or illness on our part that prevent us from hosting, we will either arrange a postponement without additional charges or top-ups or provide a full refund up to the total amount received for your booking.Except for the situations mentioned above, we seek your kind understanding that bookings are non-refundable, as we accommodate only one booking at a time and have limited availability each year.
Important
Please also read the following content that include our house rules & honest aspects of Shaxi. Thank you!